Focus on the Internet of Things, sensor design-manufacturing-technical solutions!
Engineering Department:+86-510-85382096 | 中文
-
-
MEMS technology, brand quality manufacturing
-
Focus on professionalism and technical solutions
-
-
-
-
After-sales service
Msensor - Quality Control Program
After-sales service support hotline:86-0510-85382096 After-sales service supervision phone:17712399763 For after-sales service, please contact the local area agent.
Product After-sales Commitment
Dear customer: Thank you for choosing Msensor technology products and services! We will provide you with the following warranty and after-sales services. The term 'you' in this document refers to any individual or organization that purchases the product. The term 'we' in this document refers to Msensor and its agents.
1.0 After-sales Scope
1.1 We promise to provide free technical solutions for life. If the product fails to perform due to material, process, or manufacturing issues under normal usage and maintenance conditions, and if functional parameters need to be adjusted, we will provide repair, replacement, or return services as specified in this document during the warranty period.
1.2 'Normal usage and maintenance conditions' refer to the installation, use, maintenance, storage, and transportation of the product in accordance with the usage instructions and for reasonable expected purposes or uses.
1.3 'Affecting normal use' means that the product cannot achieve the functions described by its standard performance parameters.
1.4 Except for costs that you should bear as previously stated or required by law or agreement, we will not charge you any additional fees for warranty services. The above is our entire guarantee regarding product quality and services, with no other express or implied guarantees.
2.0 Warranty Period
2.1 The corresponding warranty period for products and components is executed according to the relevant 'Msensor Technology Product Standard Warranty Period'. The warranty period starts from the date of the first purchase of the product, with the purchase date based on the invoice date of the purchased product. If there is no valid invoice, the warranty period will be calculated from the product's factory date. If the invoice date is later than the actual delivery date of the product, the warranty period will start from the actual delivery date.
2.2 Products or components repaired or replaced within the after-sales scope will continue to enjoy free warranty within the remaining warranty period. If the remaining warranty period is less than six months, it will be calculated as six months. If there are other provisions in the contract signed between Msensor Technology and you or applicable relevant laws, those will be followed.
3.0 How to Obtain Warranty Service
During the warranty period, if the product experiences performance failure, we will provide warranty services as specified in this document. The specific ways to obtain services are:
3.1 You can obtain online support services via phone, online support service, or by following the Msensor customer service WeChat official account.
Inclination monitoring
X, Y axis, industrial design, small size, low power consumption
Compass heading
X, Y, Z three axis, attitude calculation measurement algorithm
Imu inertial sensor
Three-axis angle, angular velocity, acceleration, magnetic field measurement
Attitude heading reference system
Meet the static, dynamic, high and low temperature of a variety of complex environmental use
Engineering case
After-sales service
Download
Questions & Answers
Industrial Design
Metrological certification
45 days return
Technical Services
Free maintenance
Focus on us
TikTok Official Store
Jingdong Flagship Store
Taobao Enterprise Store
WeChat Public Number
Msensor Sales Network
